Web browsers try to do their part to speed up the page loading process. The first time you visit a website, your browser will save bits of the site such as images, cookies (yum yum!) and other pieces of information because the browser can display the files stored in its cache much faster than it can pull fresh files from a server.

Although this is handy, it can take up unnecessary space on your computer/device. With the Alpaka team being web developers, when we make changes to our code and you have an old version of it cached on your computer/device, it will read the old information thinking it is being smart. 'Smart phones' are not smart. Be smart and clear your cache!

Desktop Browsers

Google Chrome

Copy and paste the following text into Chrome’s website address bar:


or in Chrome's preferences pane that can be found in the:

File menu > Preferences > ‘Show advanced settings’ > Privacy > Clear browsing data…

You will be presented with the following:

You may wish to retain certain information, but to clear your cache select only 'Cookies and other site and plug-in data' and ‘Cached images and files’.

Click ‘Clear browsing data’ to delete the data.

Mozilla Firefox

In Firefox’s address bar, copy and paste the following text to open the 'Clear Browsing Data' window:


Choose ‘Clear Now’.

Quit/close then reopen the browser.

Apple Safari

Safari version 8, 9 and 10
In the Safari menu, select 'Clear History and Website Data...' (Safari 10 says ‘Clear History’ only)

Select the time range you wish to be cleared, and then click Clear History.

Go to Safari menu > Quit Safari or press the cmd/⌘ + Q key to exit the browser, then reopen.

Safari 7 and below versions:
In the Safari menu, select 'Reset Safari...'
Select the items you wish to clear then click 'Reset'.

Go to Safari menu > Quit Safari or press the cmd/⌘ + Q key to exit the browser, then reopen.

Microsoft Edge

In the top right of the window, click the Hub icon (looks like three horizontal lines).

Click on the History icon, and then select ‘Clear all history’.
Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click ‘Clear’.

After the "All Clear!" message that pops up, quit/close all of the browser windows and re-open your browser.

Internet Explorer

Internet Explorer is not a supported browser, please consider using a modern standards compliant browser like Chrome for the best Alpaka experience.

Select ‘Tools’ (the Gear icon) > Safety > Delete browsing history...

If you can not see the menu bar, press the Alt which will make it visible.

Deselect Preserve Favourites website data, and select:
‘Temporary Internet files’/‘Temporary Internet files’ and ‘website files
Cookies’/‘Cookies and website data’

Click Delete. You will see a confirmation at the bottom of the window when it has removed the files.

Quit/close all browser windows and re-open the browser

Mobile Browsers


Tap on the 'Settings' icon/app.

Scroll down the menu to find 'Safari' and tap to open Safari's settings.

Scroll down the list and tap 'Clear History and Website Data'.

You will be prompted to confirm. Tap 'Clear History and Data'.



Locate the 'Settings' menu/app.

Find 'Storage' in the menu > 'Cached data' as per screen shot below.

Tap on 'Cached data' and you will be presented with something similar to the below screenshot.

Tap on 'OK' and this will remove the cached data on your device.


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